Can anyone reccomend a self-help book for dealing with difficult people and tips for problem resolution?
jjdm02148 asked:
I am in the midst of a career change into the field of property management and I anticipate daily confrontation on a wide range of issues. I am seeking a book specifically tailored to the field or a general publication with some helpful guidelines that may prove useful outside the office as well.
I am in the midst of a career change into the field of property management and I anticipate daily confrontation on a wide range of issues. I am seeking a book specifically tailored to the field or a general publication with some helpful guidelines that may prove useful outside the office as well.