eBay / Paypal dispute?
Pro Bush asked:
i bought a rc helicopter from a seller and it doesn’t work. the seller claims that since i pluged the tranmitter in an outlet it malfunction. he states that the transmitter should only be plugged in the outlet if being charged but the manual doesn’t state that and i thought that it was a seconday way for me to power up my transmitter (without the battery). he also sent me a boot leg CD (simulator for the rc plane) instead of an original.
i just filled a claim with paypal.
most of the emails we exchanged were not on paypal dispute case but they were on ebay.
do you think i will get my money back?
how can i post those emails from ebay to paypal?
i havne′t ‘escated’ the issue yet with paypal. but i will soon.
if you need more info let me know and i will edit this post.
thanks for reading this long detail.
i bought a rc helicopter from a seller and it doesn’t work. the seller claims that since i pluged the tranmitter in an outlet it malfunction. he states that the transmitter should only be plugged in the outlet if being charged but the manual doesn’t state that and i thought that it was a seconday way for me to power up my transmitter (without the battery). he also sent me a boot leg CD (simulator for the rc plane) instead of an original.
i just filled a claim with paypal.
most of the emails we exchanged were not on paypal dispute case but they were on ebay.
do you think i will get my money back?
how can i post those emails from ebay to paypal?
i havne′t ‘escated’ the issue yet with paypal. but i will soon.
if you need more info let me know and i will edit this post.
thanks for reading this long detail.
if it plugs into the wall your supposed to plug it into the wall it dosent work and i guarantee you it never did work the guy was just hoppin to sell it and keep your cash tell paypal he sent you a broken helicopter and hees blammin it on the charger witch is bs and you want your money back
first, you need to make it a PayPal dispute.
forget eBay, they won’t really help you. Even if they do agree with you, they’ll ask if you tried to resolve it first through PayPal (which they do not tell you to do in advance), and if you have not, you’ll need to do THAT first, before anything else will be done.
It’s bureaucracy at its finest.
In the end, you’ll likely get screwed by the system anyway.
a word from the wise, i have been using e-bay for years, if this person sold you bootleg software thats illegal!!! and imediate action should be taken if you have done all the communicating with the other party and they refuse to resolve this i suggest Escalating this case. you have a good chance of getting your cash back, very good chance the faster you act!!!! but only if you have done all you could do with the other party(as far as communicatin). when a purchase is made on ebay in theory both parties are signing a contract, if the other party has breached that contract you have the right to request a refund, if worse comes to worse e-bay can ban or scar there reputation. i know your pain, ive been there
If you paid through paypal with a credit card just file a charge back through your credit card company. Just tell them it didn’t work, you should get a full credit to your account. If you paid through paypal with your bank account file a SNAD claim with paypal and keep your fingers crossed.